Inbound Transportation Management

Problem:

A retail customer came to Salem Logistics Traffic Services with a problem with visibility and a lack of vendor control. They were unable to manage their inbound transportation and needed help communicating with their vendors. 

Solution:

Salem Logistics approached this problem from an information-gathering perspective. Incomplete and inaccurate information was causing many of the customer’s problems. Salem created a PO management system and began proactive vendor communication to improve compliance. As an added customer benefit, Traffic Services created an exception management process for management. These new processes along with real-time web availability and other visibility tools eliminated many of the errors and allowed for increased control and visibility for the customer. 

Results:

After the first year of the partnership, Salem Logistics Traffic Services was able to save the customer 25% on transportation costs. 

For more than 20 years, Salem Logistics has been providing inbound logistics services to its customers. By working directly with customers, Traffic Services is able to train them to be experts in logistics management. When a specific problem involving shipment visibility, information collection or cost analysis arises, the customer can be more proactive, thereby reducing overall costs. Retailers, wholesalers and manufacturers alike have enjoyed the benefits of inbound transportation management programs with Salem Logistics Traffic Services.

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