Salem Logistics Traffic Services is always looking for enthusiastic, responsible people to help provide the best in customer service to our customers.

Current Opportunities: 

Title:  Account Management Specialist
Overview:  Responsible for account management including all necessary processes from initial load planning to completion on-time delivery.

Responsibilities:

Consult with customer and regional sales representatives to determine customer’s freight needs and enhance the quality of service.

Coordinate all aspects of customer shipments:

• Enter data for all shipments into system database.
• Schedule pickup and delivery appointments with shippers and consignees.
• Track and trace shipments with assigned carrier during transit time.
• Resolve all shipment difficulties and guarantee customer satisfaction

Prepare spot rate proposals in coordination with operations management for customer's inbound and outbound freight.

Research truck capacity for given customer lanes, secure carriers and negotiate rates to insure acceptable profit margin.

Promote teamwork and provide support and backup for other account management specialists as needed.

Manage truckload and LTL freight for Traffic Services Department.  Communicate with Traffic Services team member in insure on time pickups and deliveries.

Develop new customers and promote additional freight, issue rate proposals and implement plans to increase company account base.

Participate in after hours “On Call” schedule:

• Rotate with other department team members in tracking expedited or priority freight in transit.
• Resolve any after hour’s emergency issue with customers, carriers or drivers.

If this sounds like you and the career you're looking for, we encourage you to contact Deborah Ritchie at Salem Logistics:
Toll-Free: 1-800-326-5268 x138
e-mail: dritchie@salemlogistics.com